Privacy Policy
This Privacy Policy explains how [Company Name] (“we”, “us”, “our”) collects, uses, stores and shares
personal data when you visit [website/app name or URL], use our services, contact us, create an
account, make a purchase or otherwise interact with us.
We are committed to protecting your
privacy and handling your personal data in accordance with the UK General Data Protection
Regulation, the Data Protection Act 2018 and, where applicable, the Privacy and Electronic
Communications Regulations.
1. Who we are
Controller: GrowSport
Address: 116 Pall Mall, London SW1Y 5ED, United Kingdom
Email:
growsport@atomicmail.io
2. Personal data we collect
We may collect the following personal data:
names, email addresses, phone numbers and contact
details;
billing, payment, order and transaction information;
account details, preferences
and customer support messages;
technical data such as IP address, browser type, device
information, cookies and usage data;
marketing preferences and communication history;
fitness, sport or training-related information where you choose to provide it.
We do not
intentionally collect special category data unless clearly explained and legally permitted.
3. How we use your data
We may use your personal data to:
- provide and improve our website, products and services;
- manage accounts, orders, payments, deliveries, returns and refunds;
- respond to enquiries and provide customer support;
- send service messages and important updates;
- send marketing communications where permitted by law;
- personalise your experience;
- protect our website, prevent fraud and maintain security;
comply with legal, tax, accounting and regulatory obligations.
4. Lawful bases
We process personal data only where we have a lawful basis, including:
Contract — to provide
services or fulfil orders;
Consent — for certain marketing, cookies or optional data use;
Legal obligation — to comply with applicable laws;
Legitimate interests — to operate,
improve and protect our business and services.
5. Marketing
We may send marketing communications where you have consented or where permitted by law.
You can
unsubscribe at any time using the link in our emails or by contacting:
growsport@atomicmail.io
We may still send necessary service messages, such as order confirmations or security updates.
6. Cookies
We may share personal data with trusted service providers, including payment processors, hosting
providers, IT and security providers, delivery providers, analytics tools, marketing platforms and
professional advisers.
We may also share data with regulators, courts or law enforcement where
required by law.
8. International transfers
Some service providers may process data outside the UK. Where this happens, we use appropriate safeguards, such as approved transfer mechanisms or adequacy regulations.
9. Data retention
We keep personal data only for as long as necessary for the purposes described in this Policy,
including legal, tax, accounting, security and dispute-resolution purposes.
When data is no
longer needed, we delete, anonymise or securely archive it.
10. Security
We use appropriate technical and organisational measures to protect personal data from unauthorised
access, loss, misuse or disclosure.
However, no online service can be completely secure.
11. Your rights
Under UK data protection law, you may have rights to access, correct, delete, restrict or object to
the use of your personal data. You may also have the right to data portability and to withdraw
consent.
To exercise your rights, contact:
growsport@atomicmail.io
You also have the
right to complain to the UK Information Commissioner’s Office:
https://ico.org.uk
12. Third-party links
Our website or services may contain links to third-party websites. We are not responsible for their privacy practices.
13. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page.
14. Contact us
GrowSport
116 Pall Mall
London SW1Y 5ED
United Kingdom
Email:
growsport@atomicmail.io